ACCOUNT MANAGEMENT
Manage Your Account & Data
Learn how to delete your account, submit a deletion request, and understand what happens to your information.
The Deletion Process
Step 1
Request Deletion
Step 2
Verification
Step 3
Processing
Step 4
Confirmation
What Gets Deleted
- Personal profile information (Name, Email)
- All learning progress and module scores
- Earned digital certificates
- Custom account preferences and settings
What Is Retained
We securely retain minimal data for legal and compliance reasons only.
- Legal compliance records (anonymized)
- Billing records (if applicable for organizations)
- Required regulatory data
Need help instead?
We might be able to resolve your issue without deleting your account.
Permanent Action
Account deletion is permanent and cannot be reversed. All learning history and certificates will be lost immediately.