Privacy Policy
We believe digital confidence starts with knowing your data is safe. Read how we protect, process, and respect your information.
Last Updated: October 24, 2023
Privacy at a Glance
Minimal Data
We only collect what is necessary to run the service.
Never Sold
Your data is never sold to third-party advertisers.
Right to Delete
You can permanently delete your account at any time.
Full Control
Privacy controls are built directly into your settings.
Introduction
At VIGIL ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by VIGIL when you use our mobile application, website, and associated services.
Plain English Promise
We have written this document to be as clear and accessible as possible. If you have any questions, you can always reach out to our privacy team.
Information We Collect
We collect information in the following ways:
- Account Information: When you create an account, we collect your name and email address.
- Learning Data: We track your progress through modules, quiz scores, and completion status to provide a personalized experience.
- Device Information: We automatically collect basic device information (e.g., OS version) to ensure our app functions properly.
How We Use Information
The information we collect is used solely to provide and improve the VIGIL platform. Specifically, we use it to:
- Maintain and secure your account.
- Generate your learning certificates and track competencies.
- Provide customer support when requested.
- Send important security or administrative alerts.
Important Notice
We do not use your personal information for advertising purposes, nor do we sell your data to any third-party brokers or agencies.
Data Storage & Security
We use industry-standard encryption protocols (TLS/SSL) to protect data in transit. Data at rest is encrypted using AES-256 standards. Our primary servers are located in secure facilities within the United States.
Third-Party Services
We may employ third-party companies to facilitate our service (e.g., cloud hosting, email delivery). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
User Rights
Depending on your location (e.g., under GDPR or CCPA), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Opt-out of non-essential communications.
Children's Privacy
VIGIL does not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.
For Parents & Educators
If you are a parent or educator utilizing VIGIL in a school setting, special educational privacy terms apply in our Organization agreement.
Contact Information
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Privacy Questions?
1 Poppy Dr
Hillsborough, NJ 08844